Case Studies - Becoming Complex Needs Capable
These three case studies show how drug and alcohol services have made changes to their practice to become complex needs capable.
The Lyndon Community provides alcohol and other drug treatment through residential and community based programs throughout western NSW and the far south coast.
WHOS operates seven residential therapeutic community projects across NSW and Queensland. It conducted a project designed around organisational change management to become complex needs capable.
Karralika Programs Inc., a large non government organisation located in the ACT, has undergone organisational change to increase its capacity to work with clients with complex needs.